It depends
North Carolina solar cancellation rights
3 business days — N.C. Gen. Stat. 25A-39 (buyer may cancel a home-solicitation sale until midnight of the third business day after signing; written notice to the seller's address). FTC Cooling-Off Rule (16 CFR Part 429) also applies.
The law
- N.C. Gen. Stat. 25A-39 (home-solicitation sale — 3-business-day cancellation right)
- N.C. Gen. Stat. 75-1.1 (Unfair and Deceptive Trade Practices Act)
- FTC Cooling-Off Rule, 16 CFR Part 429
Contract notes
No solar-specific consumer protection statute located. Solar leasing was authorized in 2017 (HB 589 / Session Law 2017-192). Cancellation rights depend on the sale being home-solicited and timely action within the 3-day window; misrepresentation claims run under the Unfair and Deceptive Trade Practices Act (N.C.G.S. 75-1.1).
Enforcement watch: No NC AG consumer-enforcement action against residential solar companies located for 2024-2026. Oct 16, 2025: AG Jeff Jackson joined 22 other states suing EPA to restore the $150M+ Solar for All grant program (a federal-funding dispute, not a sales-fraud case). In 2023, former AG Josh Stein led a multistate letter (joined by KY, IL, IN, MI, PA, SC, TN, VA) asking five solar lenders to suspend loan payments/interest for Pink Energy customers after the installer's collapse.
What to do next in North Carolina
- Read your contract's cancellation clause tonight. Compare it against the state window: 3 business days — N.C. Gen. Stat. 25A-39 (buyer may cancel a home-solicitation sale until midnight of the third business day after signing; written notice to the seller's address). FTC Cooling-Off Rule (16 CFR Part 429) also applies.
- If the company never gave you a cancellation form, your federal 3-day clock may never have started — that's the loophole in our cooling-off guide.
- Past the window? Shift to the complaint path: where to file, and check whether savings were misrepresented (guide).
Get the notice written for you. The $39 SolarEscape Kit generates a cancellation letter citing N.C. Gen. Stat. 25A-39 (home-solicitation sale — 3-business-day cancellation right), with your dates filled in — plus the complaint kit and bankrupt-installer playbook.
Not legal advice. This tool provides general information based on state statutes and the FTC Cooling-Off Rule as of October 2026. Laws change and every contract is different. For advice about your specific situation, talk to a consumer attorney or your state attorney general's office. We can't promise you can cancel — nobody can. What we do: tell you where the cancellation windows are, and what to do when they're closed.
Sources: www.ncleg.gov, ncdoj.gov, ncdoj.gov · Verified 2026-10-10